Terms – Orders – Warranty – Jewellery Care – Contact Us

TERMS

COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Island Trinketz., Copyright 2014, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

PRIVACY

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or otherwise, Island Trinketz shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price. We reserve the right to make changes to this site and these Conditions at any time.

MAILING LIST

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Island Trinketz site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

WARRANTY

Island Trinketz offers limited warranty up to 90 days from the date of purchase. This limited warranty applies to all items purchased from our website.

The Limited Warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Island Trinketz will replace at no charge, products or parts of a product that proves defective because of improper material or workmanship under normal use and maintenance.

A replacement of an item assumes the remaining warranty of the original item bought or 90 days from the date or replacement.

This limited warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.

ORDERS

MULTIPLE PRODUCT ORDERS

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise.

OUT-OF-STOCK PRODUCTS

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00 PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

SHIPPING POLICY

Shipping Time — Most orders received before 11:00AM EST will ship the same day, provided the product ordered is in stock. Most orders received after 11:00AM EST will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Island Trinketz or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

RETURNS

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 90 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 90 days from the date of purchase.

TAXES

Island Trinketz shall automatically charge the applicable sales tax for orders to be delivered to addresses.

JEWELLERY CARE

HOW TO CLEAN

Use sterling silver cleaning cloth.
Soak jewellery in mild liquid detergent for 8 minutes, not exceeding 10 minutes.
Rinse with lukewarm water.
Pat dry with soft dry cloth

AVOID

Harsh and abrasive chemicals
Remove jewellery when using household cleaners, hand cream and perfume to prolong jewellery life.
Storage: To avoid scratches, store in lined jewellery box or satin pouch.

CONTACT US

Miami Office 169 E. Flagler St. Miami, FL 33131 Tel: 786-534-7224
Jamaica Office Morgan’s Drive Ironshore, Montego Bay St. James Tel: 876-656-8536
Email: Marketing@IslandTrinketz.com